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Messages - Premier2k

#1
Plan-G / Re: Unable to launch Plan-G
August 04, 2012, 08:25:21 AM
After a complete .Net 4 repair and update. It appears to have been successful!
I'm now building the Internal Database as I type this.


For others having similar problems, a good step by step guide is:

1) Ensure that the installation has admin rights (Run as an administrator)
2) Attempt to run the application as an administrator
3) If unsuccessful, check for the existence of a log file
4) If a log file does NOT exist then repair .Net 4. You can get the .Net 4 installer here: www.microsoft.com/en-us/download/details.aspx?id=17851
5) Once the repair has completed, update using Windows Update and then restart your machine
6) Run Plan G and enjoy!


Thanks Tim! I should have thought about .Net 4 issues before you mentioned it. After reinstalling x64 7 I had issues with Windows Update installing patches for it.


#2
Plan-G / Re: Unable to launch Plan-G
August 03, 2012, 08:25:23 PM
Hi Tim,

I checked for a log file and none was created. Being a software tester it was one of the first things I looked for.
An issue with .Net 4 is a possibility as I had issues installing some updates for it. I'll try reinstalling and see what happens

Thanks,

Premier2k
#3
Plan-G / Unable to launch Plan-G
August 03, 2012, 06:31:56 PM
Hi all,

After eagerly driving home from work excited about this application. I proceeded to download and install. Unfortunately I'm having some problems running it.

I'm running Windows Home Premium x64
I've installed Plan-G as an administrator and installed it to the default location, (c:\TASoftware\) and also attempted to launch the app as an administrator, but I get an error when I attempt to open it.

The error I get is a generic windows error that something went wrong and it needs to close the program. After searching I found that someone else had this very same problem. They fixed it by running ClearAllSettings, uninstalling and reinstalling and this fixed their problem.

I have tried the same but I get a different error when I run the ClearAllSettings application. The error I get is: Error: Cannot delete a subkey tree because the subkey does not exist.

It sounds like something went wrong during the installation? Maybe it couldn't write into the registry?

I've uninstalled and reinstalled several times to no avail. I've set admin permissions on all of the application icons but still I get the same error.

I've hunted for a log file but can't seem to find one anywhere? (I have enabled 'Show hidden files and folders')

Anyone got any ideas?

Premier2k