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[stevie1548]

I have this message when I downloaded Plan-g.Do you know what it means?...APPCrash-plang.exe-e8eb13d364a211bb23ad1b95dd0ebaaf553p....Can you help me?Thanks,Steve

[tim arnot]

That's really not enough to go on - can you provide the full crash report.

Do you have .Net 4 installed?

Have you given Plan-G administrator privileges?

[stevie1548]

Version=1
EventType=CLR20r3
EventTime=129700308162310989
ReportType=2
Consent=1
UploadTime=129700308165201155
ReportIdentifier=779cbcd6-35b1-11e1-b50b-002185fc3f71
IntegratorReportIdentifier=779cbcd5-35b1-11e1-b50b-002185fc3f71
WOW64=1
Response.BucketId=2444554796
Response.BucketTable=5
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=plang.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=2.0.5.493
Sig[2].Name=Problem Signature 03
Sig[2].Value=4d836f53
Sig[3].Name=Problem Signature 04
Sig[3].Value=mscorlib
Sig[4].Name=Problem Signature 05
Sig[4].Value=4.0.0.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=4e181ae3
Sig[6].Name=Problem Signature 07
Sig[6].Value=3fd1
Sig[7].Name=Problem Signature 08
Sig[7].Value=1f4
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.IO.IOException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.0.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\TA Software\Plan-G v2\PlanG.exe
UI[3]=PlanG has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\TA Software\Plan-G v2\PlanG.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[12]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
LoadedModule[14]=C:\Windows\syswow64\USER32.dll
LoadedModule[15]=C:\Windows\syswow64\LPK.dll
LoadedModule[16]=C:\Windows\syswow64\USP10.dll
LoadedModule[17]=C:\Windows\system32\IMM32.DLL
LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[19]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[20]=C:\Windows\system32\MSVCR100_CLR0400.dll
LoadedModule[21]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\a774bd593b8420bae4a8cf1d46af3ba2\mscorlib.ni.dll
LoadedModule[22]=C:\Windows\syswow64\ole32.dll
LoadedModule[23]=C:\Windows\system32\uxtheme.dll
LoadedModule[24]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\nlssorting.dll
LoadedModule[25]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[26]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\5286fe2d0167eb835a9f11025f1cb756\System.ni.dll
LoadedModule[27]=C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\9dacf8a5033dfbcb435be166d2f42cdf\WindowsBase.ni.dll
LoadedModule[28]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[29]=C:\Windows\system32\rsaenh.dll
LoadedModule[30]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\8244412387a82c0acd3d63622e22cef5\PresentationCore.ni.dll
LoadedModule[31]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationFramewo#\813a0913bea1269e48613509609e72b4\PresentationFramework.ni.dll
LoadedModule[32]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\a3ffdc1316821b5ceb32c9a788334329\System.Xaml.ni.dll
LoadedModule[33]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\44a7d2597981a82da8b9e3e2298602de\System.Core.ni.dll
LoadedModule[34]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Data.Entity\78afce4e1bd3d345ef1fff004659191c\System.Data.Entity.ni.dll
LoadedModule[35]=C:\Windows\system32\dwrite.dll
LoadedModule[36]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll
LoadedModule[37]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[38]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\PresentationNative_v0400.dll
LoadedModule[39]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[40]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[41]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[42]=C:\Windows\system32\sxs.dll
LoadedModule[43]=C:\Windows\system32\shell32.dll
LoadedModule[44]=C:\Windows\system32\USERENV.dll
LoadedModule[45]=C:\Windows\system32\profapi.dll
LoadedModule[46]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll
LoadedModule[47]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[48]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[49]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[50]=C:\Windows\system32\propsys.dll
LoadedModule[51]=C:\Windows\system32\ntmarta.dll
LoadedModule[52]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[53]=C:\Windows\system32\apphelp.dll
LoadedModule[54]=C:\Windows\SysWOW64\gameux.dll
LoadedModule[55]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll
LoadedModule[56]=C:\Windows\SysWOW64\XmlLite.dll
LoadedModule[57]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[58]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[59]=C:\Windows\SysWOW64\wer.dll
LoadedModule[60]=C:\Windows\System32\shdocvw.dll
LoadedModule[61]=C:\Windows\system32\dwmapi.dll
LoadedModule[62]=C:\Windows\system32\d3d9.dll
LoadedModule[63]=C:\Windows\system32\VERSION.dll
LoadedModule[64]=C:\Windows\system32\d3d8thk.dll
LoadedModule[65]=C:\Windows\system32\nvd3dum.dll
LoadedModule[66]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationFramewo#\9211f2faac02f0082b201a95731736c4\PresentationFramework.Aero.ni.dll
LoadedModule[67]=C:\Windows\syswow64\urlmon.dll
LoadedModule[68]=C:\Windows\syswow64\WININET.dll
LoadedModule[69]=C:\Windows\syswow64\iertutil.dll
LoadedModule[70]=C:\Windows\system32\shfolder.dll
LoadedModule[71]=C:\Windows\system32\mscms.dll
LoadedModule[72]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\419103071a5a5d17738afbe9dd03d58a\System.Xml.ni.dll
LoadedModule[73]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\4844dd28e0611d1ebd1e449fe822c2a5\System.Configuration.ni.dll
LoadedModule[74]=C:\Windows\system32\WindowsCodecsExt.dll
LoadedModule[75]=C:\Windows\system32\icm32.dll
LoadedModule[76]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationUI\ec64d7c99f7e030d39c355ce7a968600\PresentationUI.ni.dll
LoadedModule[77]=C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsFormsIntegra#\962b04386ebf18f5871d5ceefa83ba4b\WindowsFormsIntegration.ni.dll
LoadedModule[78]=C:\Windows\system32\WtsApi32.dll
LoadedModule[79]=C:\Windows\system32\WINSTA.dll
LoadedModule[80]=C:\Windows\system32\powrprof.dll
LoadedModule[81]=C:\Windows\SysWOW64\ieframe.dll
LoadedModule[82]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[83]=C:\Windows\SysWOW64\OLEACC.dll
LoadedModule[84]=C:\Windows\assembly\NativeImages_v4.0.30319_32\UIAutomationProvider\1c177e9aa7a1661ddec16c2f9f30947c\UIAutomationProvider.ni.dll
LoadedModule[85]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Data\14d8a7579839b11151cd901b846d0afb\System.Data.ni.dll
LoadedModule[86]=C:\Windows\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[87]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[88]=C:\Windows\syswow64\NSI.dll
LoadedModule[89]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Transactions\caf1d94cb89859c72d6c8cd8774068d3\System.Transactions.ni.dll
LoadedModule[90]=C:\Windows\Microsoft.Net\assembly\GAC_32\System.Transactions\v4.0_4.0.0.0__b77a5c561934e089\System.Transactions.dll
LoadedModule[91]=C:\TA Software\Plan-G v2\sqlceme35.dll
LoadedModule[92]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
LoadedModule[93]=C:\TA Software\Plan-G v2\sqlceer35EN.DLL
LoadedModule[94]=C:\TA Software\Plan-G v2\sqlcese35.dll
LoadedModule[95]=C:\TA Software\Plan-G v2\sqlceqp35.dll
LoadedModule[96]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.EnterpriseSe#\fd4f85af43b2c177c8d085a8ba3f4993\System.EnterpriseServices.ni.dll
LoadedModule[97]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.EnterpriseSe#\fd4f85af43b2c177c8d085a8ba3f4993\System.EnterpriseServices.Wrapper.dll
LoadedModule[98]=C:\Windows\Microsoft.Net\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.Wrapper.dll
LoadedModule[99]=C:\Windows\system32\rasapi32.dll
LoadedModule[100]=C:\Windows\system32\rasman.dll
LoadedModule[101]=C:\Windows\system32\rtutils.dll
LoadedModule[102]=C:\Windows\system32\mswsock.dll
LoadedModule[103]=C:\Windows\System32\wshtcpip.dll
LoadedModule[104]=C:\Windows\System32\wship6.dll
LoadedModule[105]=C:\Windows\system32\winhttp.dll
LoadedModule[106]=C:\Windows\system32\webio.dll
LoadedModule[107]=C:\Windows\system32\credssp.dll
LoadedModule[108]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[109]=C:\Windows\system32\WINNSI.DLL
LoadedModule[110]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[111]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[112]=C:\Windows\system32\DNSAPI.dll
LoadedModule[113]=C:\Windows\system32\rasadhlp.dll
LoadedModule[114]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[115]=C:\Windows\SysWOW64\mshtml.dll
LoadedModule[116]=C:\Windows\SysWOW64\msls31.dll
LoadedModule[117]=C:\Windows\system32\sensapi.dll
LoadedModule[118]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[119]=C:\Windows\system32\NLAapi.dll
LoadedModule[120]=C:\Windows\System32\winrnr.dll
LoadedModule[121]=C:\Windows\system32\napinsp.dll
LoadedModule[122]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[123]=C:\Windows\system32\msimtf.dll
LoadedModule[124]=C:\Windows\SysWOW64\jscript.dll
LoadedModule[125]=C:\Windows\system32\ImgUtil.dll
LoadedModule[126]=C:\Windows\SysWOW64\pngfilt.dll
LoadedModule[127]=C:\Windows\system32\MLANG.dll
LoadedModule[128]=C:\Windows\system32\msi.dll
LoadedModule[129]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\fusion.dll
LoadedModule[130]=C:\Windows\SysWOW64\NETAPI32.DLL
LoadedModule[131]=C:\Windows\system32\netutils.dll
LoadedModule[132]=C:\Windows\system32\srvcli.dll
LoadedModule[133]=C:\Windows\system32\wkscli.dll
LoadedModule[134]=C:\Windows\SysWOW64\Dxtrans.dll
LoadedModule[135]=C:\Windows\SysWOW64\ATL.DLL
LoadedModule[136]=C:\Windows\SysWOW64\ddrawex.dll
LoadedModule[137]=C:\Windows\SysWOW64\DDRAW.dll
LoadedModule[138]=C:\Windows\SysWOW64\DCIMAN32.dll
LoadedModule[139]=C:\Windows\SysWOW64\Dxtmsft.dll
LoadedModule[140]=C:\Windows\system32\D3DIM700.DLL
LoadedModule[141]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Numerics\97126244f88693adb36f94116d8d0dda\System.Numerics.ni.dll
LoadedModule[142]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Printing\0a30a201408744c5315446aef7fb3d5a\System.Printing.ni.dll
LoadedModule[143]=C:\Windows\assembly\NativeImages_v4.0.30319_32\ReachFramework\2d23bb6dd81b41002c8f927b95b7b226\ReachFramework.ni.dll
LoadedModule[144]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml.Linq\bd729791a7504ef9ecb4ad6ebfd94935\System.Xml.Linq.ni.dll
LoadedModule[145]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runtime.Seri#\993f89ba22499c379d2a9dd25d13cd94\System.Runtime.Serialization.ni.dll
LoadedModule[146]=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Data.Entity\v4.0_4.0.0.0__b77a5c561934e089\System.Data.Entity.dll
LoadedModule[147]=C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\vgx.dll
LoadedModule[148]=C:\Windows\system32\msimg32.dll
LoadedModule[149]=C:\Windows\system32\security.dll
LoadedModule[150]=C:\Windows\system32\SECUR32.DLL
LoadedModule[151]=C:\Windows\system32\WINMM.dll
LoadedModule[152]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Accessibility\06ac8d640d2dfa7d4bb23c03584304ef\Accessibility.ni.dll
LoadedModule[153]=C:\Windows\system32\msctfui.dll
LoadedModule[154]=C:\Windows\system32\explorerframe.dll
LoadedModule[155]=C:\Windows\system32\DUser.dll
LoadedModule[156]=C:\Windows\system32\DUI70.dll
LoadedModule[157]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\17bfc7131aca3a393f430121f79307bd\System.Drawing.ni.dll
LoadedModule[158]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\2de8b7360d6a58fa7fd1b451fa88dde6\System.Windows.Forms.ni.dll
LoadedModule[159]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[160]=C:\Windows\system32\wdmaud.drv
LoadedModule[161]=C:\Windows\system32\ksuser.dll
LoadedModule[162]=C:\Windows\system32\AVRT.dll
LoadedModule[163]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[164]=C:\Windows\system32\msacm32.drv
LoadedModule[165]=C:\Windows\system32\MSACM32.dll
LoadedModule[166]=C:\Windows\system32\midimap.dll
LoadedModule[167]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=PlanG
AppPath=C:\TA Software\Plan-G v2\PlanG.exe
ok

[tim arnot]

Is there a log file created in the Plan-G folder?

[stevie1548]

This is all I have.

[tim arnot]

Maybe something is corrupted somewhere on your PC? You could try a fresh download.

[stevie1548]

Tried downloading a number of times