Plan and Information windows can't be seen on the screen

[thomasedwards]

Hey,

I've got an issue where my Plan and Information windows are off the screen. I can enable them and they're brought to the front, but they're "off" my screen so I can't see them.

• I've reinstalled Plan-G
• I've made sure I'm on the latest version
• I had an issue where Plan-G was off the bottom-left of my screen which I resolved by using Windows+Right to move it to the right side of the screen, but those two smaller windows didn't come with it
• I've changed the position settings using Administrator mode in my Plan-G.exe.config file

Run out of ideas, other than reformatting my operating system.

[spokes2112]

Do not reformat!!!

The Plan-G.exe.config located in the Plan-G program folder is not the correct one to modify. That one is for when Plan-G doesn't have a user.config to go by. IE first install. 

With Plan-G CLOSED go to (WIN7) -

C:\Users\USER NAME\AppData\Local\TA_Software\Plan-G3.exe_VARYING HASH CODE\3.1.1.91   <-- Current version number

Open up "user.config" using a plain text editor.

Find -

<setting name="PlanWindowPosition" serializeAs="String">
  <value>51,66</value>
</setting>

and

<setting name="InformationWindowPosition" serializeAs="String">
     <value>1067,210</value>
</setting>

Change the <value>'s in both entries to 0, 0

Another way is to just delete the user.config but one would have to reset everything/preferences on the next Plan-G run.

Run Plan-G

Hope this helps,
Roman

[thomasedwards]

Yes! That works!

Thank you Roman  8)