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Plan G crashing non-stop

Started by mongojax, August 15, 2017, 04:17:33 PM

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mongojax

Good Day everyone

I have been fighting with plan g for 3 nights now....on my desktop and 2 laptops.
I have uninstalled and reinstalled.
Ive run as admin
It has taken 3 hours to attempt to create a flight plan.
As soon as I right click to add to the flight plan
"PlanG has sopped working"
I may be able to get 1 airport in , then it crashes 2, 3, 4, times...
I finally got 12 points in and now it will crash every time I click on an airport.
I have no aircraft profile, just building a flight.
Any assistance would be greatly appreciated.

Scott
(Log below)
Source
Plan_G3

Summary
Stopped working

Date
‎8/‎15/‎2017 11:08 AM

Status
Report sent

Description
Faulting Application Path:   C:\Program Files (x86)\Plan-G v3.1.3\Plan-G3.exe

Problem signature
Problem Event Name:   CLR20r3
Problem Signature 01:   Plan-G3.exe
Problem Signature 02:   3.1.3.113
Problem Signature 03:   55c750d7
Problem Signature 04:   Plan-G3
Problem Signature 05:   3.1.3.113
Problem Signature 06:   55c750d7
Problem Signature 07:   1f68
Problem Signature 08:   9dc
Problem Signature 09:   System.NullReferenceException
OS Version:   10.0.15063.2.0.0.768.101
Locale ID:   1033
Additional Information 1:   2beb
Additional Information 2:   2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3:   cfd7
Additional Information 4:   cfd7ad72b02c318914bfc4ba719d4940

Extra information about the problem
Bucket ID:   5ebd722418301db09a50e22ebe169698 (128987939760)


tim arnot

Did you recently do a system update? It's possible one of the DotNet libraries didn't get updated properly.

Tim. @TimArnot

mongojax

nope..... its crashing on all computers I have... 2 desktop 2 laptop.


tim arnot

Could you attach the Plan-G log?

Tim. @TimArnot

mongojax

This is the latest log from today.

Thanks in advance.

SG

tim arnot

You're using OneDrive, that's why. Plan-G needs its data to be on the local machine, otherwise the data engine throws access violation errors. It seems that certain data access methodologies don't translate to cloud drives. Currently that means you can't put "My Documents" on a cloud drive if you're using Plan-G. There will be an option to relocate the Plan-G data folder to a local drive in the next update.

Tim. @TimArnot

tim arnot

Build 137 has an option to relocate the Plan-G Files folder.

Tim. @TimArnot