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Plan-G 4 crashing on start

Started by NadJ, May 10, 2022, 02:13:24 PM

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NadJ

Hi Tom,

I'm using the latest release and find that the app is crashing on launch. This was happening with the last release of v3 quite frequently. With v4, it happens 100% of the time. Reboot doesn't cure. I didn't bother any troubleshooting back with v3 but for v4 I have dumped several entries from the Application Event Log (in tab delimited format). Seems we have an unhandled exception... Description: The process was terminated due to an unhandled exception. Exception Info: System.Windows.Markup.XamlParseException: The image data generated an overflow during processing.

Windows 10 21H1
Average gaming rig with 16GB RAM

Thanks!

Level Date and Time Source Event ID Task Category
Information 10/05/2022 13:52:19 Windows Error Reporting 1001 None "Fault bucket 1331823746128867693, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Plan-G.exe
P2: 4.0.0.259
P3: 61d8cac0
P4: KERNELBASE.dll
P5: 10.0.19041.1645
P6: dfe831e6
P7: e0434352
P8: 0012b982
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER187.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3EA.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER449.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER44B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER48A.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Plan-G.exe_b720ac9264dfaa44f6923a1e462be6743e9d9_de1eb0ab_b1b332d2-bdf3-4f46-a3b0-5483406ed257

Analysis symbol:
Rechecking for solution: 0
Report Id: 0f20b324-1f6f-4e2a-9ead-97b2dbdc75c8
Report Status: 268435456
Hashed bucket: 40cc60d063590b0d327b96a40b70f16d
Cab Guid: 0"
Error 10/05/2022 13:52:17 Application Error 1000 (100) "Faulting application name: Plan-G.exe, version: 4.0.0.259, time stamp: 0x61d8cac0
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1645, time stamp: 0xdfe831e6
Exception code: 0xe0434352
Fault offset: 0x0012b982
Faulting process id: 0x1db0
Faulting application start time: 0x01d8646cc4f4a898
Faulting application path: C:\Apps\Plan-G\Plan-Gv4\Plan-G.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 0f20b324-1f6f-4e2a-9ead-97b2dbdc75c8
Faulting package full name:
Faulting package-relative application ID: "
Error 10/05/2022 13:52:17 .NET Runtime 1026 None "Application: Plan-G.exe
CoreCLR Version: 5.0.1422.5710
.NET Version: 5.0.14
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException: The image data generated an overflow during processing.
---> System.ArithmeticException: Overflow or underflow in the arithmetic operation.
   --- End of inner exception stack trace ---
   at System.Windows.Markup.XamlReader.RewrapException(Exception e, IXamlLineInfo lineInfo, Uri baseUri)
   at System.Windows.Markup.XamlReader.RewrapException(Exception e, Uri baseUri)
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(XamlReader templateReader, XamlObjectWriter currentWriter)
   at System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(DependencyObject container, IComponentConnector componentConnector, IStyleConnector styleConnector, List`1 affectedChildren, UncommonField`1 templatedNonFeChildrenField)
   at System.Windows.FrameworkTemplate.LoadContent(DependencyObject container, List`1 affectedChildren)
   at System.Windows.StyleHelper.ApplyTemplateContent(UncommonField`1 dataField, DependencyObject container, FrameworkElementFactory templateRoot, Int32 lastChildIndex, HybridDictionary childIndexFromChildID, FrameworkTemplate frameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(UncommonField`1 templateDataField, FrameworkElement container)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.StackPanel.StackMeasureHelper(IStackMeasure measureElement, IStackMeasureScrollData scrollData, Size constraint)
   at System.Windows.Controls.StackPanel.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.StackPanel.StackMeasureHelper(IStackMeasure measureElement, IStackMeasureScrollData scrollData, Size constraint)
   at System.Windows.Controls.StackPanel.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Border.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   at System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Documents.AdornerDecorator.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Window.MeasureOverrideHelper(Size constraint)
   at System.Windows.Window.MeasureOverride(Size availableSize)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Interop.HwndSource.SetLayoutSize()
   at System.Windows.Interop.HwndSource.set_RootVisualInternal(Visual value)
   at System.Windows.Interop.HwndSource.set_RootVisual(Visual value)
   at System.Windows.Window.SetRootVisual()
   at System.Windows.Window.SetRootVisualAndUpdateSTC()
   at System.Windows.Window.SetupInitialState(Double requestedTop, Double requestedLeft, Double requestedWidth, Double requestedHeight)
   at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
   at System.Windows.Window.CreateSourceWindowDuringShow()
   at System.Windows.Window.SafeCreateWindowDuringShow()
   at System.Windows.Window.ShowHelper(Object booleanBox)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at System.Windows.Application.Run()
   at Plan_G.App.Main()
"
Information 10/05/2022 13:51:07 Windows Error Reporting 1001 None "Fault bucket 1331823746128867693, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Plan-G.exe
P2: 4.0.0.259
P3: 61d8cac0
P4: KERNELBASE.dll
P5: 10.0.19041.1645
P6: dfe831e6
P7: e0434352
P8: 0012b982
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREA8A.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREC5F.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREC9F.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERECAE.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERECEE.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Plan-G.exe_b720ac9264dfaa44f6923a1e462be6743e9d9_de1eb0ab_933e90de-081b-4b55-9d48-92a96657f153

Analysis symbol:
Rechecking for solution: 0
Report Id: e9f40134-ac97-4b28-aeed-8bff6f91aa54
Report Status: 268435456
Hashed bucket: 40cc60d063590b0d327b96a40b70f16d
Cab Guid: 0"

tim arnot

I've googled the error, and it seems to be related to Windows colour profile management.

If you go into Windows Settings and then Colour Management, you might find that one of the settings is not "system default". Changing it to "system default" should cure the problem.

Meanwhile I'll look into adding support for nonstandard colour profiles in the next update.

Tim. @TimArnot


tim arnot


Tim. @TimArnot