[Resolved]Another Problem

[falcon409]

Well, I know it didn't do this the first time I installed it after the Motherboard Crash. . . .I had the program open with no problems, but now every time I try to open, I get this:
(X) Plan-G requires an active Internet connection. Please check your network connections and try again.

Any suggestions?

[falcon409]

Here's the log:
00:38:07.0
00:38:07.0 ---===+++===---
00:38:07.0 Starting Plan-G, build 2.0.1.474
00:38:07.0 OS is Microsoft Windows NT 6.1.7600.0
00:38:07.2 webBrowser_SizeChanged. Width = 732 Height = 324
00:38:07.3 webBrowser_SizeChanged. Width = 748 Height = 362
00:38:07.4 FSX is installed
00:38:07.5 webBrowser_SizeChanged. Width = 748 Height = 518
00:38:07.5 Selected data set is FSX
00:38:08.7 IsInternetConnected failed: Unable to connect to the remote server

[tim arnot]

Firewall? Antivirus? Internet connection?

The test that fails is a simple web connection to maps.google.com. If Plan-G can't connect to google maps , there's really nothing else it can do.

[falcon409]

Thanks Tim,
I was able to connect to map.google.com with no problems at all, as far as the internet connection. . . .obviously that's running fine or I wouldn't be here now, lol. The only firewall I have is the default one for Windows. . . .what would it be blocking to keep Plan-G from talking to the internet? Do I just tell it to allow Plan-G?

Just as some added information, I don't use a router, I'm just direct connected to the cable via the cable modem.

Thanks for the assist.

[tim arnot]

I'm not sure of the intricacies of Windows firewall specifically, but yes you should be able to tell it simply to allow Plan-G.

[falcon409]

Ok, thanks Tim,
I'm going to consider this a wash at this point. I've done what I know to do. . .all the times I ran Plan-G before I never had any problems and no one seems to be having any of the problems I'm having so I don't know where to go from here. It honestly shouldn't be this difficult to get the program to run. I don't use any exotic software, no router, a simple cable modem and that's it. I'm always connected to the internet, I can fly multiplayer and never have any trouble with internet connections, I use FSWidgets GMap and it runs fine.

I'm at a loss. Thanks again for your assist. I'm going to leave the program installed and maybe down the road someone will hit on a solution.

[tim arnot]

The simplest way to prove if the firewall is causing the problem is to temporarily disable it. Run Plan-G, and if it works... there's your problem.

Also, try V2.0.2, which has just gone up.  :)

[falcon409]

Not the firewall. I'm working another angle right now. I use Firefox for my browser, but if I try to open IE, it also is unable to find the server, so it could be something related to IE.

[tim arnot]

Agreed -- if IE also has the problem, that sounds likely.

[falcon409]

Got it Tim. Under options in the IE Tools dropdown. . .I checked the "connections" for LAN and discovered it was not setup to detect any connections. . .who knew? Sheeese. So despite the fact that you may not use IE, it affects a lot you wouldn't even think of, even if you otherwise have a solid Internet Connection.