Printing error

[mikerohan]

Hi,

first of all: great program!

I learned about it several months ago although I couldn't really use it till very recently. Love v2!

I'm having problems when trying to print (or print preview). I'm told to look at the log file which reads:

Code Select Expand

21:01:56.7 Preview PLOG error: System.Printing.PrintQueueException: El proveedor PrintTicket no pudo recuperar PrintCapabilities. Error de Win32: -2147467259
   en MS.Internal.Printing.Configuration.PTProvider.GetPrintCapabilities(MemoryStream printTicket)
   en System.Printing.PrintTicketManager.GetPrintCapabilitiesAsXml(PrintTicket printTicket)
   en System.Printing.PrintTicketManager.GetPrintCapabilities(PrintTicket printTicket)
   en System.Printing.PrintQueue.GetPrintCapabilities(PrintTicket printTicket)
   en System.Windows.Controls.PrintDialog.UpdatePrintableAreaSize()
   en System.Windows.Controls.PrintDialog.get_PrintableAreaWidth()
   en PlanG.clsPrint.PreviewPrintPLOG(FlightPlan fp, Dictionary`2 mPlanWX, PlanG2010 owner)


By the way, I' running version 2.0.3.486 on a Windows7x64 (spanish) with an administrative account and running Plan-G as administrator.

Does anyone have any idea what could be wrong?

Cheers,   Mike.

[tim arnot]

What is your default printer, and how is it connected? The error translates as 'could not retrieve print capabilities'. Maybe your driver is out of date?

[mikerohan]

Yes! it's related to what you are suggesting (but not the driver thing, they are up to date)... I've done a couple of checks and this is the result:

My default configuration has the printer physically connected to a homeserver so I usually print to a "remote printer" (shared).
When I physically move the printer and connect it to the Plan-G computer, so it becomes a local printer, everything goes fine!

I guess not that many people have to print to a remote printer  :D

Thanks anyway!

[stasork]

I have similar problem

Code Select Expand

07:53:36.7 Preview PLOG error: System.Printing.PrintQueueException: PrintTicket provider failed to retrieve PrintCapabilities. Win32 error: -2147221164
   at MS.Internal.Printing.Configuration.PTProvider.GetPrintCapabilities(MemoryStream printTicket)
   at System.Printing.PrintTicketManager.GetPrintCapabilitiesAsXml(PrintTicket printTicket)
   at System.Printing.PrintTicketManager.GetPrintCapabilities(PrintTicket printTicket)
   at System.Printing.PrintQueue.GetPrintCapabilities(PrintTicket printTicket)
   at System.Windows.Controls.PrintDialog.UpdatePrintableAreaSize()
   at System.Windows.Controls.PrintDialog.get_PrintableAreaWidth()
   at PlanG.clsPrint.PreviewPrintPLOG(FlightPlan fp, Dictionary`2 mPlanWX, PlanG2010 owner)

Drivers are OK

I can print map and terrain, but canot print flightplan (It's quite weird)

G-plan , MFSX and the printer are conected to the same computer.