Error 1001

[zl2bmh]

I'm almost to scared to post this as it always seems to be a simple fault that I've done, never mind here goes :).  I downloaded the latest program but when installing it, it gets about midway through then stops and a message appears " error 1001. Install utilib dll. unknown error:.  Any idea's please. This is the first time I've installed it on this computer, I'm sure.

Many thanks,
Jim.

[gdawg]

Hi Jim,
It's hard to say what may be causing your Error 1001 not knowing your set up but a stab in the dark makes me think of a firewall/anti-virus issue. Can you think of any updates to either lately?  If so let us know what you are using for security and the solution may be easier.
Gary

[zl2bmh]

Hello Gary,

Thank you for your reply.  I run just one anti-virus program, Norton 360.  I wish I could help you more but my knowledge on computers is almost zero, although I can tell you it's kept mainly for FSX, FTX and a few other simple flight sim addons. The computer is a little over a year old.

Regards, and tanks again.
jim

[zl2bmh]

Just one more thing Gary which I should have mentioned, and that is, through the very handy program 'logmein' an Australian mate of mine( Maurice "Mozz" King) who is a computer technician, has spent sometime on this problem, and he's unable to come up with an answer at this stage.
Jim.

[zl2bmh]

To anybody who can help me.

I overcame the error problem, by installing the program on a second HD, though the problem is still there. Now another message comes up saying' close down this script as it's slowing down your browser'.  I have no idea how important this message is, but can I make this comment, what a fantastic program it is, and I just need a little help, to guide me through the proper setup as I don't really know what I'm doing.  I have completed the database downloads, I'm sure.  I am slowly working my way through the manual as I go.

Regards to all,
Jim.

ps: I'll gladly make a donation for this quality software.

[zl2bmh]

My apologies everyone. 8)

It appears I've jumped the gun , caused no doubt by the excitement of seeing a really beaut program.  On checking my latest install I noticed somehow I had downloaded a very old version of Plan-G.  I downloaded the latest version and I'm back to the same old fault 'Error 1001', even when installed on my 2nd HD ( which is brand new).  Can somebody please throw some light onto what my computer is up to, I'd be very grateful believe me.

Regards,
Jim.

[tim arnot]

Sounds like something may be corrupted on your PC. Do you have all the latest drivers and software updates installed?

[zl2bmh]

Thanks Tim, I'll get onto that immediately.

Regards.
Jim.