Plan-G crashing after seven seconds

[Arismac]

I have developed a problem which does not go away with a re-install. The relevant Event logs are below. Help please.

Application: PlanG.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.FormatException
Stack:
   at System.DateTimeParse.Parse(System.String, System.Globalization.DateTimeFormatInfo, System.Globalization.DateTimeStyles)
   at PlanG.RegistrySettings.get_UpdateLastCheckedDate()
   at PlanG.PlanG2010.StartupCheckForUpdates()
   at PlanG.PlanG2010.WxTimer_Tick(System.Object, System.EventArgs)
   at System.Windows.Threading.DispatcherTimer.FireTick(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.runTryCode(System.Object)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode, CleanupCode, System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.InvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at PlanG._Main.Main()



Faulting application name: PlanG.exe, version: 2.0.5.493, time stamp: 0x4d836f53
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0xe0434352
Fault offset: 0x0000b9bc
Faulting process id: 0x10d4
Faulting application start time: 0x01ccf28bd99e850a
Faulting application path: C:\TA Software\Plan-G v2\PlanG.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 1f1f05aa-5e7f-11e1-9f6c-50e549e127c5

[tim arnot]

Have you tried running ClearAllSettings?

[Arismac]

Thank you for your reply Tim.

I only have seven seconds to achieve this so could you guide my mouse to the spot please. I have read a searched the manual and the only reference I can find is the KML file clearing (Section 9.15). But the program does not stay open long enough for me to locate this.

I did manage to instruct it to build a new FSX Database and it stayed open while doing this. But then crashed as soon as the operation was complete.

Cheers, Mac

[Arismac]

Tim,

I did another uninstall via the Win7 Control Panel, reinstall and build the Database. Now things seem to be working OK again. Certainly there have been no new crashes in the last fifteen minutes.

Mac

[tim arnot]

ClearAllSettings is a separate program.

[Arismac]

Thanks, where do I find the program, Tim.

In the meantime I managed to get this file which was referenced in a crash

<?xml version="1.0" encoding="UTF-16"?>
-<WERReportMetadata> -<OSVersionInformation>
<WindowsNTVersion>6.1</WindowsNTVersion> <Build>7601 Service Pack 1</Build> <Product>(0x3): Windows 7 Home Premium</Product> <Edition>HomePremium</Edition> <BuildString>7601.17640.amd64fre.win7sp1_gdr.110622-1506</BuildString>
<Revision>1130</Revision>
<Flavor>Multiprocessor Free</Flavor> <Architecture>X64</Architecture> <LCID>1033</LCID> </OSVersionInformation> -<ProblemSignatures> <EventType>APPCRASH</EventType>
<Parameter0>fsx.exe</Parameter0>
<Parameter1>10.0.61637.0</Parameter1>
<Parameter2>46fadb14</Parameter2>
<Parameter3>ai_player.dll</Parameter3>
<Parameter4>10.0.61637.0</Parameter4>
<Parameter5>46fadb57</Parameter5>
<Parameter6>c0000005</Parameter6>
<Parameter7>00037489</Parameter7> </ProblemSignatures>
-<DynamicSignatures> <Parameter1>6.1.7601.2.1.0.768.3</Parameter1>
<Parameter2>1033</Parameter2>
<Parameter22>0a9e</Parameter22>
<Parameter23>0a9e372d3b4ad19135b953a78882e789</Parameter23>
<Parameter24>0a9e</Parameter24>
<Parameter25>0a9e372d3b4ad19135b953a78882e789</Parameter25> </DynamicSignatures>
-<SystemInformation> <MID>7767AEA9-F80A-48F5-AD6C-B402AA5D4C1A</MID> <SystemManufacturer>Gigabyte Tecohnology Co., Ltd.</SystemManufacturer> <SystemProductName>X79-UD5</SystemProductName> <BIOSVersion>F3</BIOSVersion> </SystemInformation> </WERReportMetadata>

[Arismac]

Ok I found it thanks.

[DBarry]

I have run into the a similar problem. Plan G is terminating a few seconds after the desktop map displays, and the typical error message refers to the fault module 'kernelbase.dll'. Recently I installed Windows 7 32 bit and Plan G v 2.0.5.493 did run fine in Windows 7 until a few days ago. Multiple uninstalls and reinstalls have not been successful. I also checked for  'run as admin'.

I checked my system log and updates, and apparently a key event which happened after my last successful load of Plan G was that Windows Update installed .NET Framework 4. Apparently I must have had Framework 3.5 before the problems began. Does this provide further clues about this issue?

Anyway, I tried 'ClearAllSettings.exe' in the Plan G folder, and marvellous! It worked. After a re-install the database set up and everything looks good. Thanks for that tip, Tim. I don't recall seeing it in the manual, but I did find reference to this program in the ReadMe.txt file (to Uninstall).   :azn:

[Davicho61]

After a clean installation Plan-G crash and crash when I tried to connect with FS9 :'( I tried 'ClearAllSettings.exe' but continue to crash :'( Any idea. Thanks :) I've FS9 and FSX and I installed only in FS9. I'll tried to install in FSX too.

[Davicho61]

After running the database for the FSX, Plan-G works in FSX only. I'll try again with FS9 and hope the problem will be solved ???

[Davicho61]

Very strange, but it works well with FSX and when I try to connect with FS9 only crash :-\ I'll try in another moment with FS9, right now I'll use as a Newbie in this matters with my FSX. Thanks for the Plan-G. Tim  :)

[tim arnot]

Do you have the correct version of FSUIPC? Is there an error in the log when you try to connect?

[Davicho61]

Thanks for your answer Tim, and it crash after 1 minute the connection right now... :'(

I've FSUIPC Version 3.989j and this is the error message:

EventType : clr20r3     P1 : plang.exe     P2 : 2.0.5.493     P3 : 4d836f53
P4 : mscorlib     P5 : 4.0.0.0     P6 : 4e181ae3     P7 : 44de     P8 : 3b     
P9 : system.argumentexception     

Thanks for your help!

[tim arnot]

Try turning off traffic. Or weather.

[Davicho61]

Without traffic again crash, I'll try without weather and I don't know but I've the FS9 no cd patch, maybe this is the problem ???