Plan-G Map stopped opening up

[b3burner]

Hi,

Everything was fine last night for about an hour.  Then it started failing and shutting down after a spell.  I thought it strange, but restarted it... no problem.

Then I went to start it back up, the small intro screen in the center would key up, but then disappear, and nothing else would open up.  Reclicking on the icon created more mini-icons in the task bar but nothing opened.

Tried a restart... didn't help. 
Tried an uninstall/reinstall.  That fixed the issue of opening and nothing happening, but then upon opening got this instead:

----------------------------------------------------
Plan_G3 has stopped working

Open Problem Details:

Problem signature:
  Problem Event Name:   CLR20r3
  Problem Signature 01:   plan-g3.exe
  Problem Signature 02:   3.0.7.71
  Problem Signature 03:   525a9d7a
  Problem Signature 04:   UIAutomationTypes
  Problem Signature 05:   4.0.30319.18408
  Problem Signature 06:   52313183
  Problem Signature 07:   e
  Problem Signature 08:   0
  Problem Signature 09:   System.DllNotFoundException
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
----------------------------------------------------------------------------------------------------------------------

Don't know what this means.  Never had this problem until late last night/early this morning.

I run Windows 7 64-bit.  Just started using a 2nd monitor with #1 (principal) on the left, #2 on the right-- as you so instructed in one of your FAQ items.  Though I didn't use it in an exclusive "monitor 1 gets the sim, monitor 2 gets the map" scenario.  Instead, I used it in a "stretch monitor 1's image across both monitors" scenario for the sim, and then just laid a smaller (undocked) box of your map all the way to the right (to appear in monitor 2).  Can't believe this would have caused the problem, but I thought I should mention it anyway.

Any ideas... I'd appreciate the help.  Thanks,

=======================

EDIT:  Quite possibly disregard.  I had run several reinstalls of the older 3.0.xxx version (dated Oct-2013), but had not checked for updates until after I posted this.  Saw the new 3.1 dated 28-Feb-2014... downloaded, installed, followed all instructions about run as admin and proper file nesting for Windows 7 users... and it works.  At least the intro part.  If I run into further difficulties, I'll let you know, but in the meantime, let's assume "problem solved", and table this discussion for the time being.

Sorry to have bothered you.

--  John O'Flaherty

[tim arnot]

:)

[b3burner]

Well... spoke a bit too soon.  About an hour of flying east from Seattle toward the Idaho state border, it happened just as I was getting ready to land at an airport.  Very similar failure codes... but of course the version of the map program is listed as different (as I'd expect), and note that both sig lines #4 & #9 vary between incidents 1 & 2.  Did I run out of memory on my computer?  Is this a cache size problem?  I'm wondering if line 4 is making reference to a microsoft core library?  Just a very uneducated guess on my part?

-------------
2nd event...  Plan_G3 has stopped working.  Open Problem Details:

Problem signature:
  Problem Event Name:   CLR20r3
  Problem Signature 01:   plan-g3.exe
  Problem Signature 02:   3.1.0.82
  Problem Signature 03:   53109070
  Problem Signature 04:   mscorlib
  Problem Signature 05:   4.0.30319.18444
  Problem Signature 06:   52717edc
  Problem Signature 07:   1fa3
  Problem Signature 08:   0
  Problem Signature 09:   System.OutOfMemoryException
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
--------------------------

Your map program is excellent... I just need to get beyond these minor snafu's and figure out how to work around them... that's all.

Thanks again.

==================
NEW EDIT:

Did just try something I overlooked before.  Just noticed that there's a setting for map tile caching.  It had been set to both "fetch locally" and "grab from the internet".  I'm going to presume that local grabs load maps quicker, but take up more room on my hard drive... whereas forced internet grabs take more time to resend the map tiles, but use less space.  Maybe that was the problem... presuming line 9 meant I was out of usable cache memory?  Just a thought, as I think out loud trying to solve this.

[tim arnot]

Dunno. It's unlikely to be the tile cache - that would give a disk full error. Do you have the user plane fixed to the centre of the window? That can generate a phenomenal number of window updates, breadcrumb updates etc, so it's conceivable that over time it'll use up all your RAM. try a different update mode.

[b3burner]

Ahh!  Hadn't thought of that as an issue beforehand, but it makes sense now that you say it.  Yes, I had the user plane locked in the center of the map... and I also have the refresh rate set to "zero" seconds, so that the plane streams across the map in one continuous, fluid motion.  I like that look, it's slick and smooth looking, but I can see how over time it might take a hit.

So now I'm thinking maybe leave the map on "free", and back up the refresh rate of the user plane to 5-10 seconds, and maybe even remove the magenta breadcrumb trail... and I'll be giving myself more to work with-- as far as not stripping away valuable resources from the computer.

Thank you.

--  John