Error message

[pugle]

Hello,

I've been using Plan G for a quite a while and have the latest version. I've been using it with no troubles at all until today.
I'm getting this error message ( see attatched picture ). Any suggestions as to what I can do?

The message appears when I try to zoom-in on the map. All the airport, airspace and nav aid images disapear off of the map, but as I move the cursor around, I still get airspace and airport info in the information panel.

I love this program and use it extensively. I feel lost with out it.

I even went as far as trying to re-install it ( unzip to its own folder).

Any help would be much appreciated.

Thanks in advance,
Pugle

[tim arnot]

The error is coming from the google server, so isn't particularly diagnostic (other than telling us it has indigestion). Does it happen at a particular place and zoom, or is it everywhere?

Look in the Plan-G log and see if there are any errors

Turn off all the overlays, and then reintroduce them one by one, and see if there's a particular thing that gives it the problem

[Pittnuma]

Hi,

Superb program.

Just an update to the above I get the same error.

Looking in the log as you suggest it happens only it would seem when using the scroll wheel on the mouse to zoom. If I click the + or - it works just fine. I am looking around the Thirsk area (Yorkshire Gliding Club to be exact).

1 thing I do not seem to be able to get any overlays to show, nothing showing airports, VOR's etc. I have d/l the tiles as stated (b10g.gz    c10g.gz      f10g.gz  &  g10g.gz   )

21:28:44 Database load complete.
21:28:48  DEBUG: count=3
21:29:08  DEBUG: count=2
21:30:06  DEBUG: mousemove error = [object Error]

Hope this helps and you can point in the right direction for the overlays.

Regards

Darren
Pitt
EFC-674

[citizengodden]

Hi - just downloaded the program for a look - I'm impressed straight away!

However, I have the exact same error.

If you zoom with the plus/minus on the left in the program it's OK. However once you zoom with the mouse-wheel it breaks with that error. You have to restart the program then to see airspaces, VORs etc.

Does this work-around fix the problem for the other people in this thread?

Windows 7 x64, IE8 (8.0.7600.16385)

UPDATE:

Also, double clicking the map produces the same error. (Sorry Darren for reposting basically what you said above before)

[Pittnuma]

Hi,

Sorry it is the script error that stops the overlay showing, reloaded and all was there as long as I do not touch the scroll wheel all is fine. Soon as you scroll then the script error shows and it needs a restart.

Pitt

[pugle]

Hi Tim,

Problem seems to have sorted itself out now.


I've been using the program for a while now with no problems until yesterday as stated... I always used the scroll wheel for zoom without incident. Yesterday was the first time that ever happened. I had a flight plan in basically from Indianapolis IN to ( can't remember the name ) in Texas with a stop in Lousisiana.

Before I posted to this forum, I had already tried turning off all the overlays..... tried reinstalling the app from the redownloaded zip file... tried rebooting my computer etc. All failed as a solution. As soon as I tried to zoom in.. bingo!.. all the aviation info would disappear including my projected flight path. I'll take a look at the log file tonight when I get some time to sit and go through it.

But more interesting still is this.... I stopped attempting to run Plan G for a while ( span of a few hours ) then re-tried the program.... this time it worked fine as it always did before this incident. .... Hmmm

If I have any more issues, I'll send you the log and see what's what.

Thanks again for your help

[pugle]

Hi Tim,

Sorry.. it happened again. I'll attempt to attach the log file here.

[tim arnot]

OK, different tack...

On the face of it, it seems that a null value is getting passed to google. Now the data passed to google comes from the database, so I'd like you all to rebuild your databases and have a look through the log (it'll be big) for errors.

[pugle]

Hi Tim,

Many Many error messages... Airports locked etc... will send you some cut an pastes of the log.

This is just a few.... the scroll bar on the log window barely moved... I haf FSX running when I built the data base. Would that cause the error messages?

[tim arnot]

That shouldn't have caused the database locked messages -- but a second instance of Plan-G running possibly might. Look for a file called Plan-G.ldb, and delete it.

You do also have a scenery file that seems to be causing trouble -- LSZF_ADEX_JG5.BGL Could you possibly send me a copy and I'll see what's going wrong?

[pugle]

Hi Tim,

I don't see a "Plan_G.ldb".... but there is a "Plan_G.mdb". Was what you wrote me a typo?.. or.. did you mean *.ldb?

As for the scenery file.... if I can locate it, you'll find it here as an attachement. Keep in mind I only sent you a very small partial list of error messages..... the list went on and on... I can send you the whole log file if you'd like.

OK, found the scenery file. Seems to be 0kb in size.

P.S. - I still have my earlier version of Plan-G. It's in its own folder in the same location as this latest version. I renamed the older version's folder "Plan_F" when I installed the newer version. I don't think the older verson is interfering though. The shortcut I use to start the application only points to the newer installation's exe file. The older version's log shows no activity, so I don't believe that it's running at the same time.

[pugle]

Hi Tim,

Decided to send you the whole log file anyways. Just rebuilt the data base again, and now the only error is for that one .bgl file.

Is there a way to repair the file with out having to uninstall / reinstall FSX?

Still don't see the *.ldb file... just see *.mdb

[tim arnot]

The lock appears to have sorted itself out.

As for the LSZF_ADEX_JG5.BGL file, it definitely shouldn't be 0 bytes - it must be corrupted. Either delete it or re-download it.

[pugle]

Hello Tim,

Deleted that scenery file (was an add-on) and rebuilt the data base again. No more error messages in the log, and the problems I had with using the mouse wheel for zooming in / out are anow gone. Everything is back to normal.

I really appreciate all the help you've given to me to get this resolved.

You're the best.

Cheers! :D

[tim arnot]

Glad you have it working  :)