Plan-g stops working

[granpa]

I have just installed Plan-g but I can't get it to work. I have built the FSX data base but when I click on New Plan windows 7 throws up an error message to say that Plan-g has stopped working. It does this whether I have FSX running or not.

Went through the manual to see if I was doing something wrong but couldn't find an answer there.

As of this moment I am totally unable to use the program. Help me please....... :afro:

granpa

Here is my log file to date.

14:53:56 FSX is installed
14:53:56 FSX database is built
14:53:56 Selected data set is FSX
14:54:05 Starting map
14:54:08 Initialisation complete.
14:54:08 Initializing Jump List
14:54:08 Clearing progress bar
14:54:08 Checking PLN file registration
14:54:08 Checking command line
14:54:08 Command line. Length = 1 args = D:\Games\Flight Sims\Flight Sim X\Utilities\Plan-G_0.9.1\Plan-G\Plan-G.exe,
14:59:52 PlanG constructor
14:59:52 executableFolder: D:\Games\Flight Sims\Flight Sim X\Utilities\Plan-G_0.9.1\Plan-G
14:59:53 Starting Plan-G, build 0.9.1.423
14:59:53 FSX is installed
14:59:53 FSX database is built
14:59:53 Selected data set is FSX
15:00:02 Starting map
15:00:03 Initialisation complete.
15:00:03 Initializing Jump List
15:00:03 Clearing progress bar
15:00:03 Checking PLN file registration
15:00:03 Checking command line
15:00:03 Command line. Length = 1 args = D:\Games\Flight Sims\Flight Sim X\Utilities\Plan-G_0.9.1\Plan-G\Plan-G.exe,
15:06:18 PlanG constructor
15:06:18 executableFolder: D:\Games\Flight Sims\Flight Sim X\Utilities\Plan-G_0.9.1\Plan-G
15:06:19 Starting Plan-G, build 0.9.1.423
15:06:19 FSX is installed
15:06:19 FSX database is built
15:06:19 Selected data set is FSX
15:06:34 Starting map
15:06:36 Initialisation complete.
15:06:36 Initializing Jump List
15:06:36 Clearing progress bar
15:06:36 Checking PLN file registration
15:06:36 Checking command line
15:06:36 Command line. Length = 1 args = D:\Games\Flight Sims\Flight Sim X\Utilities\Plan-G_0.9.1\Plan-G\Plan-G.exe,
15:06:56 RibbonButton_Click_ConnectFS
15:06:56 SimConnect.Connect
15:06:56 SimConnect.Connect - Remote. Mode = IPv4 Server = 127.0.0.1 Port = 0
15:06:57 Connected to FSX
15:06:58 Error calling setMapPosition: Unknown name. (Exception from HRESULT: 0x80020006 (DISP_E_UNKNOWNNAME))
15:06:58 Error calling plotUserAircraft: Unknown name. (Exception from HRESULT: 0x80020006 (DISP_E_UNKNOWNNAME))
15:07:03 Error calling plotUserAircraft: Unknown name. (Exception from HRESULT: 0x80020006 (DISP_E_UNKNOWNNAME))
15:08:54 PlanG constructor
15:08:54 executableFolder: D:\Games\Flight Sims\Flight Sim X\Utilities\Plan-G_0.9.1\Plan-G
15:08:54 Starting Plan-G, build 0.9.1.423
15:08:54 FSX is installed
15:08:55 FSX database is built
15:08:55 Selected data set is FSX
15:09:04 Starting map
15:09:05 Initialisation complete.
15:09:05 Initializing Jump List
15:09:05 Clearing progress bar
15:09:05 Checking PLN file registration
15:09:05 Checking command line
15:09:05 Command line. Length = 1 args = D:\Games\Flight Sims\Flight Sim X\Utilities\Plan-G_0.9.1\Plan-G\Plan-G.exe,
15:22:08 PlanG constructor
15:22:08 executableFolder: D:\Games\Flight Sims\Flight Sim X\Utilities\Plan-G_0.9.1\Plan-G
15:22:08 Starting Plan-G, build 0.9.1.423
15:22:08 FSX is installed
15:22:09 FSX database is built
15:22:09 Selected data set is FSX
15:22:18 Starting map
15:22:19 Initialisation complete.
15:22:19 Initializing Jump List
15:22:19 Clearing progress bar
15:22:19 Checking PLN file registration
15:22:19 Checking command line
15:22:19 Command line. Length = 1 args = D:\Games\Flight Sims\Flight Sim X\Utilities\Plan-G_0.9.1\Plan-G\Plan-G.exe,

[tim arnot]

That's typically a Windows security issue. Check Plan-G is not being blocked by anti virus or firewall, and that Internet Explorer is set to allow you to run scripts.

[granpa]

I have UAC turned off. I have scripting turned on and I even turned off Microsoft Security Essentials for test purposes. I still have the same problem.

[tim arnot]

What happens if you try to build a flightplan without clicking on 'new' first?

[granpa]

The same. I choose the start airport, hit OK and it stops working. Tried setting options, stopped working, connected to FSX stopped working. Almost every action I take causes the program to stop working.

One thing I was curious about was that no map is displayed but the various actions indicate that there should be a map. I'll uninstall the program and try again.

[granpa]

The manual shows the UI at start with a map displayed  Fig. 4.01 The Plan-G User Interface at Startup
When I start the program I get a blank screen where the map should be.

I'm fairly computer literate and I've tried everything I can think of to solve the problem.

My OS is Windows 7 64bit 2 GB of ram

At the moment I am unable to use the program. Very disappointing

granpa

[tim arnot]

If you open your Plan-G folder and double-click on the google.html file, do you get a map appear in your default browser?

[granpa]

Yes but I can't get it to show in the program. I can load a plan that I created within fsx but still no map. I even opened the script file to see whether I could trace where it was going wrong but, of course, it isn't a text file and there was no formatting to assist a human like me. I wish I was a computer sometimes ;D

[tim arnot]

It has to be something in your PC security settings, or your Internet Explorer security settings that's blocking Plan-G from calling the scripts. The browser clearly works. The Internet connection clearly works. Plan-G itself is working, (even if it can't display anything). I don't really know what else to suggest.

[granpa]

I copied the following from the Log.txt file but I don't know what it means. It comes up as an error when I build the database.

10:16:20 Error in RestartMap: Unknown name. (Exception from HRESULT: 0x80020006 (DISP_E_UNKNOWNNAME))

Could it have something to do with OBX or Oxz?

[tim arnot]

No. That'ts the error thrown when it can't execute a script. There are only two reasons why it would not be able to execute a script: (1) either the script is not present, or (2) it is being blocked. Since the script is present (google.html), it must be being blocked. Things that could block it include
* Internet Explorer security settings
* firewall
* Antivirus
* Other security program (e.g. Security Essentials, Defender etc)
* UAC
* User account type - guest/user/administrator
* Readonly access set on folders
* Installing to an OS-Protected area of the disc (Program Files, Desktop etc)
* etc

Unfortunately, people that have had this problem in the past have not bothered to come back and tell me what they did that fixed it. Which doesn't help me help you, or anyone else.